Palo Alto, California partner Jennifer F. Fitchen and Washington, D.C. partner Paul E. Kalb were recognized for their outstanding client service by corporate counsel in the 18th annual BTI Client Service All-Stars report, which identifies “attorneys who deliver incomparable levels of client service excellence.”
Nominated by corporate counsel at a large healthcare company, Paul has been named a BTI All-Star in the Healthcare and FDA category five different times since 2005.
Jennifer made her inaugural appearance as a BTI All-Star in the M&A category after being nominated by a corporate counsel at a Fortune 500 Insurance company.
The BTI Client Service All-Stars 2019 comprises an elite group of lawyers whom world-leading corporate counsel recognize as client service leaders. BTI asks corporate counsel to name, unprompted, which attorneys deliver the absolute best client service. The report takes into account five key factors: Superior Client Focus, Unmatched Client Experience, Understanding of the Client’s Business, Unparalleled Legal Skills and Innovative Thought Leadership.