Compelling Arbitration in Consumer Class Actions: Best Practices for Creating ‘Reasonable Notice’

To create binding arbitration agreements with consumers, businesses must ensure that the necessary elements for a contract are satisfied, attorneys Alexis Miller Buese and Rara Kang say. The authors review recent important rulings, and offer practical advice on drafting and placing arbitration provisions that ‘‘can help businesses succeed in compelling arbitration in the face of consumer class actions.’’

Reproduced with permission from Class Action Litigation Report, 18 CLASS 585, 6/23/17. Copyright 2017 by The Bureau of National Affairs, Inc. (800-372-1033) http://www.bna.com